1075 Kinwest Parkway, Suite 100 - Irving, Texas 75063 - phone 972-506-9688

 

FAQs

Throughout the years, patients have asked us a number of questions. We have found that many of these questions have a common theme. The following is a compilation of questions and answers. Of course, we would be glad to visit with you in person about any concerns you have.

How does the doctor keep up to date on all of the current techniques and materials?

The state of Texas requires dentists to take at least 12 hours of continuing education each year, however, Dr. Dunn far exceeds that requirement, often taking 80 hours or more of continuing education a year. He is a big believer in continuing his education beyond dental school because the field of dentistry is rapidly changing.

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Can you show me what my smile can look like ahead of time with imaging software?

Yes, we will study the features on your face, take the necessary radiographs, as well as digital photographs, and then feed this information into the imaging software to get a glimpse of what your new smile can look like. You will come back at the next appointment to look at a picture of your new smile, and together we will evaluate and design the roadmap to your new smile extreme makeover. Then you can take the picture home, and discuss all your options with your family members and friends so that you can make an informed, careful decision.

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How do I know when it's time to come in for a checkup?

We will schedule you ahead of time for your next cleaning and check-up, and our staff will follow-up with you to make sure you are aware of your next appointment.

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Do you accept referrals?

We are always welcoming new patients into our practice, and look forward to serving your family and friends. We believe a referral from you is the utmost compliment you could give us and is greatly appreciated.

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Do you accept my insurance plan?

If you are incorporated with a traditional insurance plan, typically one in which you can choose any dentist you desire, we will be more than happy to assist you by filing your insurance claim. Our Las Colinas dental office is not involved with any PPO or DMO insurance plans. If you aren't sure of the type of plan you possess, we will gladly call for you and explain your benefits to the best of our ability.

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What do I do if I have an emergency when the office is closed?

When you call our regular office number, you'll hear the emergency number that you need to dial. Once you call that number, you will be paging Dr. Dunn who will get back to you right away.

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My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

There is a chance we can get the tooth back in your child's mouth, so please rush your child and the tooth to our office right away---within the hour. If possible, place the tooth in a cup of milk, so that the calcium and vitamin D from the milk can continue feeding the tooth bone.

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What payment options you provide?

Patients can pay by cash, check, and all major credit cards, including Discover, Visa, MasterCard and American Express. We also have Dental Fee Plan, a dental patient financing program to help patients extend payments when necessary.

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How can I whiten my teeth?

We have the capability to provide in-office teeth whitening for very fast results. If you can wait about two weeks for results, we offer a home teeth whitening system. Both techniques are individually tailored to each patient and both will give a whiter smile.

One tell-tale sign that it's a good time for you to whiten your teeth is if you're embarrassed to smile because of the color of your teeth. Yellowish teeth are the result of years of coffee or tea drinking, and/or smoking. Greenish teeth are usually the result of tetracycline exposure as a child. If that's the case, there is no reason to suffer any embarrassment because of the shade of your teeth. There is an easy and efficient way to whiten your teeth---up to nine shades lighter. Try it.

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What precautions do you take to ensure patient safety?

We use state-of-the-art sterilization procedures. We dispose items whenever possible, and we pride ourselves on a clean and neat facility. We follow all OSHA and ADA requirements.

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Crowns, veneers, onlays, inlays and partials. where can I learn more about these procedures?

At your first appointment, Dr. Dunn will be happy to explain any of these procedures to you. You can also visit the website of the American Dental Association at www.ada.org to find out more. Otherwise, come into our office, and we'd be happy to show you detailed videotapes or computer programs on these procedures or any others. And of course, you're more than welcome to talk to us about them. We love talking about the latest dental procedures to our patients. Just ask!

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Do I have to floss every day? Is it really that important?

The use of dental floss is essential in preventing gum disease. Most oral health problems are related to dental plaque--the soft, sticky layer of bacteria on the surface of gums and teeth, particularly along the gum-line. When dental plaque grows it releases toxins that irritate the gums causing gingivitis. If left untreated it may lead to more serious form of gum disease (periodontitis). The toothbrush can't reach difficult areas in the mouth, like between teeth and along the gums. Using dental floss at least once a day provides effective removal of dental plaque and cleaning between the teeth.

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I really don't like visiting the dentist. Is there anything you can do to help me relax?

We understand that some patients are very nervous about going to the dentist. For those patients, we offer medications, as needed. We also offer DVD movies and CD headphones to really help take you away from the dental procedure being performed.

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I want my front teeth to look better, but I don't want to wear braces. What would you recommend?

If your teeth are crooked, you don't necessarily need braces. When you come in for a consultation, we can talk to you about several other options, including porcelain veneers. If you're a candidate for this sort of treatment, the whole process will take about three weeks rather than two years, as is usually the case with braces.

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My gums bleed after I brush. Is this something to be concerned about?

Bleeding gums is often a sign of infection in the gums or even in the bones, and you may be a candidate for non-surgical periodontal treatment. Our goal is have you keep your teeth healthy for a lifetime. Please don't wait any longer to address this problem.

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What is Smile Design?

Great care is taken to design a smile for each patient. After we understand your needs and goals, we consider the shape of your face, color of your eyes, shape and contour of lips. We evaluate factors like the symmetry of your eyes and nose to the other dimensions. Once you have your new smile, your confidence soars. Nothing frames the face better than an attractive and beautiful smile. People are drawn to you without knowing why. A brilliant smile radiates joy, excitement, healthy and vitality. A smile is a celebration of life, a reflection of the heart and your number one asset.

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1075 Kinwest Parkway, Suite 100 ~ Irving, Texas 75063 ~ phone(972)506-9688