 Emergency Dental Care
To help serve you better around the clock, we provide a 24-hour emergency
phone line. If you are our patient and have a dental emergency during
our off-hours, please call our Irving dental office at 972-506-9688 to receive
instructions on how to contact us. Dr. Dunn
will
get in
touch with you as soon as possible.
Referrals
We are always welcoming new patients into our practice, and look forward
to serving your family and friends. We believe a referral from you is
the utmost compliment you could give us and is greatly appreciated.
Appointments
Please give us at least two business days notice to change or cancel
an appointment. If you have an appointment scheduled for a Monday, please
contact us by the previous Thursday morning. We encourage you to pre-appoint
your next visit with us after your routine hygiene care appointments.
This is extremely important if you need a highly sought after early or
late time slots.
Dental Insurance
If you are incorporated with a traditional insurance plan, typically
one in which you can choose any dentist you desire, we will be more than
happy to assist you by filing your insurance claim. Our practice is not
involved with any PPO or DMO insurance plans. If you aren't sure
of the type of plan you possess, we will gladly call for you and explain
your benefits to the best of our ability.
In order to provide you with premium dental care, and to illuminate
our position on filing for your insurance benefits, we would like to
share some facts concerning dental insurance with you:
- The basis of your dental insurance plan is a contract between your employer
and the insurance company. While we endeavor to estimate your dental
benefits to the best of our ability, this is an estimate ONLY. This estimate
should not be relied on as the ultimate decision. It is advised to contact
your insurance company directly if questions should arise.
- You could potentially receive notification from your insurance company
stating dental fees are “higher than usual and customary”,
because insurance companies survey a geographic area, calculates and
average fee and considers it customary. Since the survey includes discount
clinics and managed care facilities, the average is less. Plenty of private
practice doctors will have “above usual and customary” fees.
- Several plans indicate participants will be covered “up from 80%
to 100%”, but do not clearly specify plan fee schedule allowances,
annual maximums or limitations. Insurance companies will NOT cover
all dental services.
- Through its affiliates, the Texas Dental Association encourages and
endorses two freedom-of-choice dental plans: self-funded direct reimbursement
and fully-insured paid dental.
Payment Options
We will estimate your insurance coverage at the end of your visit and
ask that you pay the difference at that time. The amount that you owe
is only an estimate. Should there be an additional balance once
the insurance claim is paid, we will bill you. We are happy to accept
all major credit cards including American Express, Visa, MasterCard
and Discover.
Our Financial Partners
We are pleased to offer CareCredit® to
our patients. Offering CareCredit allows us to make the smile you've always
wanted affordable. CareCredit is a flexible patient/client payment
program, specifically designed for healthcare expenses.
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